What the agreement should say
- The exact amount held and who holds it.
- What it can be deducted for, and what counts as fair wear and tear.
- How long after exit the balance is returned.
- Whether unpaid electricity, water or service charge is deducted from it.
How to protect it
- Photograph and video every room, fitting, tap, socket and appliance on the day you collect keys.
- Send the record to the agent and landlord in writing the same week and keep the reply.
- Report faults in writing as they happen, not at exit.
- Do the same walkthrough at exit and share it immediately.
A dated CribCheck record at entry and exit is the simplest way to settle this argument, because both sides are looking at the same evidence.