The twelve questions
- How many hours of public power do you get on a normal day?
- Does water run every day, and who pays to pump it?
- Has the street or compound flooded, and how long did water stay?
- How quickly does the landlord fix things, and who paid last time?
- Has the service charge gone up, and were you shown a breakdown?
- Have there been break-ins on this street in the last year?
- How noisy is it at night and on Sundays?
- Does the roof or any ceiling leak in heavy rain?
- Is the meter shared, and how are bills divided?
- Why are you leaving?
- Was your deposit returned, and in full?
- Would you rent here again?
Write the answers down on the day. Recorded observations belong in your findings alongside photographs, because the most useful facts about a home are often things you were told, not things you can see.